DISPATCHER FUNDAMENTALS OF SUPERVISION – HAYWARD – 1/11/22
CRISIS NEGOTIATIONS – HAYWARD – 1/12/22
DISPATCHER ROLE IN MASS CSAUALTY INCIDENTS – 1/13/22
TACTICAL DISPATCHER – LA VERNE – 2/22/22
ABC’S OF CALL TAKING – MEDINA – 5/2/22
CONFLICT MANAGEMENT – MEDINA – 5/3/22
CRISIS NEGOTIATIONS – MEDINA – 5/4/22
CUSTOMER SERVICE – MEDINA – 5/5/22
TACTICAL DISPATCHER – WALNUT CREEK – 8/15/22
MASS CASUALTY INCIDENTS – MEDINA – 8/29/22
ASSESSING SUICIDAL CALLERS – MEDINA – 8/30/22
DISPATCHER ACTIVE SHOOTER SITUATIONS – MEDINA – 8/31/22
TACTICAL DISPATCHER – SUISUN- 11/14/22
TACTICAL DISPATCHER – CAMPBELL – 3/27/23
MASS CASUALTY INCIDENTS – MEDINA – 5/1/23
ETHICS AND LEADERSHIP – MEDINA – 5/2/23
ACTIVE SHOOTER SITUATIONS – MEDINA – 5/3/23
DISASTER PREPAREDNESS – MEDINA – 5/4/23
DISPATCHER/CONFLICT MANAGEMENT / COMMUNICATIONS – MEDINA – 5/5/23